Effective Date: January 1, 2018
What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We only have access to and collect information, including Personal Information, that you have provided us via our website, registration forms, email, or other direct contact from you. We will not sell, rent or trade this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us and/or to provide any services requested by you. We will not share your information with any third party outside of our organization, other than as necessary to provide services requested by you.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
You are not required to register or provide any information to use our website. However, any prospective client that has agreed to purchase our services must first complete a registration form. During registration, a client is required to provide certain information such as name, email address, phone number, etc.. This information is used to contact you about our services and ensure our ability to adequately provide such services.
Sharing of Information
We do not sell, trade or otherwise share your information with third parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our clients, so long as those parties agree to keep this information confidential. We partner with several third parties which to enable us to provide certain services to our clients and to carry out our business.
Security of Information
We take precautions to protect your information. When you submit sensitive information via our website or another form, your information is protected both online and offline.
Whenever we collect sensitive information online, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform specific services (e.g., billing or customer service) are granted access to personally identifiable information.
We use "cookies" on our website. A cookie is a piece of data stored on a site visitor's hard drive which helps us improve access to our site, identify repeat visitors to our site and help us measure our site’s overall traffic and performance. Cookies can also enable us to track and target the interests of our site users to enhance their experience on our site.
Links to External Sites
Our website contains links to third party sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of any other site that collects personally identifiable information.
From time-to-time we may request information and feedback via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information and demographic information. Survey information will be used for purposes of obtaining feedback in an effort to improve our services and our website.
Notification of Changes
Address: 138 N. Main Street, Hudson, OH 44236